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ZYGEN NP-01 Yellow (Full Matte)

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  • Product Price

    EUR€69.99

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    【Payment method】

    Credit / Debit Card / Apple Pay / Google Pay / (Online Only)

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    【Delivery time】

    UPS 3-6 business days (estimate)

    UPS Express Saver 1-2 business days (estimate)

    Standard Mail 7-20+ business days (estimate)

    STANDARD 7-20+ business days (estimate)

    DPD 4-7 business days (estimate)

    Correos Express (~1-3 days)

  • Other information
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Product Description

 


Who is ZYGEN?
 
 
 
ZYGEN was founded by Japanese Counter-Strike legend Junya “noppo” Taniguchi, with the goal of creating products that allow gamers to reach their full potential.

In order to help players maximize their strengths in-game, we will continue to innovate and develop products to meet their varying needs. ZYGEN believes that experienced developers, who have been deeply involved in esports as players, will create high quality products that make sense.

 

Warranty Information

Our goal is to provide the best experience to all our customers while shopping with VAXEE.
If you have any questions with the following warranties before or after your purchase, please feel free to contact us through our customer service, our support team will be happy to assist you.
Refunds can only be received through the payment method originally used.

1、ZYGEN NP-01 professional esports mouse, manufacturer warranty :2 year
2、If outside of warranty period, repair or replacement parts fees will apply.
3、Warranty information can be simply determined with your member account number, order number and product serial number
4、Warranty exceptions listed below:
  - Any product not purchased from VAXEE.co
  - Any product that shows evidence of attempted tampering or modification
  - Any product with a missing or altered serial number
  - Any product that exhibits physical damage either to the product itself or to the original packing material/accessories
  - Any condition resulting from incorrect or inadequate maintenance or care re 
  - Any damage resulting from misuse, abuse, negligence, accidents or shipping damage

VAXEE's official authorized partner: ATD Online Sports Unipessoal Lda (Europe Region)

Return Policy

For all returned products please contact our customer service for further assistance. You will receive a response within 2-5 business days.
If for any reason you are not satisfied with products purchased at VAXEE.co, you may contact us through our customer service system, and we will assist you fully to complete the return / refund process. Please note that the warranty is only valid for the original purchaser and is non-transferable.
VAXEE.co provides a 14-day refund or 30-day replacement warranty for all products with the following exceptions listed below:

1、Any product not purchased from VAXEE.co
2、Any product that shows evidence of attempted tampering or modification.
3、Any product that is returned to ATD Online Sports Unipessoal Lda. without the original packaging, accessories, and all other items enclosed in the exact condition in which they were received.
4、Any products described as “non-refundable”, “open-box”, “refurbished”, “close-out” at time of purchase.
5、Any product with a missing or altered serial number.
6、Any product that exhibits physical damage either to the product itself or to the original packing material/accessories.

Processing Time for Returns, Refunds, and Cancellations
Products returned must be received by ATD Online Sport within 30 days from your invoice date.
•   The customer is responsible for sending the returned products to ATD Online Sports Unipessoal Lda. This includes the cost of shipping.
•   Express shipping is not refundable. In case of a return, only standard shipping fees will be refunded.
•   Return shipping fees are not refundable.
•   Products covered by return policy may only be returned for replacement of the same item.
•   We reserve the right to refuse service to anyone.

Cancellation of order BEFORE product is shipped - Refunds will be processed in 1 business day upon receiving your request
Cancellation of order DURING product shipment – Refunds will be processed within 3 business days after we receive the returned package. 
Cancellation of order AFTER product is shipped – If package is UNOPENED, we will process your request within 3 business days of receiving the returned package.
Cancellation of order AFTER product is shipped – If package is OPENED, please verify the product is eligible for our return policy and if so, we will process your request within 3 business days of receiving the returned package.
Please verify that your products are eligible for return before requesting a return/exchange. 
Products not eligible for return will be shipped back to you, at your own cost.

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