FAQ

Payment by bank transfer

  • How long will you hold the order before payment?

    We will keep your order for 5 days to allow you to make the bank transfer. After the 5th day, we will put it back as available stock.
    Please provide us your order number, attach the bank receipt and include your IBAN and Name on the Bank account to make it easier to check for the payment.

  • Where do I send my bank transfer?

    Please send the payment to our European partner account:
    Name: ATD Online Sports
    IBAN: BE17967204394221
    SWIFT: TRWIBEB1XXX
    Bank name: Wise
    Bank address: Avenue Louise 54, Room S52, Brussels, 1050, Belgium
    Country: Belgium
    Company address: Rua Dr. Simoes Junior nr 23, 4540-136 Arouca, Portugal

  • Where do I send my payment proof?

    After the transfer is complete, please go to the order page and fill out your payment information.

    ORDER PAGE: https://eu.vaxee.co/member.php?act=order&opr=list

  • What information do I need to send?

    You can view detailed explanations in this link
    https://eu.vaxee.co/feature.php?c=Bank_Process

  • How long to wait for payment to be confirmed?

    Please allow 48-72h after you submit the payment for the order to be confirmed.

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